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Customer Care Network

Our Customer Care Network provides the information you need to keep up to date and informed about you heating/air conditioning system. The Customer Care Network will help you track scheduled maintenance and provide you with details on the equipment installed in your system.

If you are a new or existing Doug Mapstone Inc. customer, or would like to learn how you can join the Customer Care Network, fill out the form below and we will contact you to get your personal system profile set up.

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315.682.7181 The most comfortable call you can make.
Local
We are family owned and live in the community. We treat our customers with the utmost respect. We are your neighbors!
Experience
We've been in business installing and servicing systems for many years and know our products.
Honesty
We treat you like we would like to be treated—upfront and sincere.
Skill
We are trained by the best and are always being introduced to new and better technology.
Reliability
We keep our scheduled appointments and stand behind our work with the best warranty programs.
Quality
We feature the best equipment available today. We'll work hard to keep you comfortable in all kinds of weather!
Concern
Because we take a personal interest in your heating and cooling system, we care enough to offer a variety of preventative maintenance programs to protect your equipment.
  • 24 Hour-7 Days a Week Emergency Service
  • Carrier’s ComfortHeat Technology
  • Remarkable Energy Efficiency
  • Indoor Air Quality Solutions
  • Free In-Home Estimates
  • Superior Factory Warranties
  • 100% Satisfaction Guarantee